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Privacy Policy

March 19, 20212025-07-09 17:36

Our policies

At Deluxe Indulgence Hotel & Suites LTD (“we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us when you use our website, book a stay, or interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws.

1. Information We Collect We may collect the following information:

Payment

● Personal Information: such as your name, email address, phone number, address, payment details, and identification documents when you make a booking or contact us.
● Booking & Stay Details: including room preferences, check-in and check-out dates, and special requests.
● Automatically Collected Information: such as your IP address, browser type, device information, and browsing activity on our website through cookies and similar technologies.
● Marketing Preferences: if you subscribe to our newsletter or promotional communications.

2. How We Use Your Information We use your information to:

● Process reservations and manage your bookings.
● Communicate with you about your stay or inquiries.
● Personalize your experience and provide requested services.
● Improve our website, services, and customer experience.
● Send you promotional offers, newsletters, and marketing communications (you can opt out at any time).
● Comply with legal obligations and protect our property and guests.

3. How We Share Your Information We may share your information with:

● Service Providers: trusted third parties who help us operate our website, process payments, or deliver services.
● Legal Authorities: when required by law or to protect our rights and property.
● Business Transfers: if our hotel undergoes a merger, acquisition, or asset sale. We do not sell or rent your personal information to third parties for their own marketing purposes.
 

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your local laws, you may have the right to:
 
● Access, update, or correct your personal information.
● Request deletion of your data, subject to legal obligations.
● Opt out of marketing communications at any time. To exercise these rights, please contact us at the details below.

8. Third-Party

Links Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
 
     Deluxe Indulgence Hotel & Suites LTD 1195 Prince Will Ihedigbo Street, Abuja, FCT
     Phone: 234-813-288-7837

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